Refund policy

Because all of our products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Damages and issues
We stand behind the quality of our products. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right. Eligible claims will receive a free replacement or a full refund — no need to return the item.

Exceptions / non-returnable items
We do not accept returns on sale items or gift cards.

European Union 14-day cooling off period
If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds
If a refund is approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your refund, please contact us at info@dstreetmedia.com.

You can always contact us for any questions at info@dstreetmedia.com.